Shipping policy
🚚 Shipping Policy — Multizone Store
At Multizone Store, we are committed to delivering your orders safely and efficiently across Pakistan.
📦 Order Processing
✔ Orders are typically processed within 1–2 business days after order confirmation.
✔ Orders placed on weekends or public holidays will be processed on the next working day.
✔ Certain products may require additional processing time, which will be communicated when applicable.
🇵🇰 Delivery Coverage
We currently ship to most cities and regions across Pakistan through trusted courier partners.
Delivery availability may vary in some remote locations.
⏱ Estimated Delivery Time
After dispatch, estimated delivery times are:
✔ Major Cities: 2–4 Business Days
✔ Remote Areas: 3–7 Business Days
Please note that delivery times are estimates and may be affected by:
• Weather conditions
• Public holidays
• Courier service delays
• Operational disruptions beyond our control
💰 Shipping Charges
✔ Shipping charges may vary depending on product size, weight, and delivery location.
✔ Free shipping may be available on selected products, promotions, or special offers.
✔ Any applicable shipping charges will be displayed during checkout.
💳 Payment Options
We currently support:
✔ Cash on Delivery (COD)
✔ Bank Transfer
✔ Easypaisa
✔ JazzCash
Orders requiring advance payment may only be processed after payment verification.
📞 Order Verification
To ensure order accuracy and prevent fraudulent transactions, our team may contact customers through:
✔ Phone Call
Orders that cannot be verified may be canceled.
🚚 Failed Delivery Attempts
Customers are responsible for providing accurate shipping information.
If delivery fails due to:
✔ Incorrect address
✔ Unreachable phone number
✔ Customer unavailability
Additional delivery charges may apply for re-delivery.
Orders may be canceled after multiple unsuccessful delivery attempts.
📦 Damaged Parcels or Missing Items
If you receive a damaged parcel or discover missing items:
✔ Contact us within 24 hours of delivery
✔ Provide clear photos or videos of the package and contents
Claims submitted after this period may not be eligible for review.
🔄 Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review our Return & Refund Policy before placing an order.
⚠️ Delivery Disclaimer
Ownership and responsibility for products transfer to the customer upon successful delivery.
Multizone Store is not responsible for delays caused by courier services, natural events, public holidays, or circumstances beyond our reasonable control.
📲 Contact Us
For shipping-related questions or assistance:
📱 WhatsApp: +92 311 5035524
📧 Email: info@multizonestore.com
🌐 Website: multizonestore.com